Job Description:
We are seeking a passionate, customer service focused Salesperson to join our Technology & Entertainment Team in Capalaba.
About the Role:
* As a Technician/Salesperson, you will have an understanding of PC's, software and related peripherals, as well as home solutions.
* You will be responsible for delivering great customer service and finding the best outcome for our customers.
Requirements:
* Passion for retail
* Motivation and results-driven with excellent customer service and communication skills
* Teamwork and collaboration
* Experience in a customer-focused retail business or ability to work in this environment
* High-level technology product knowledge to support customer queries
* Technical knowledge of related peripherals such as digital cameras, printers, networking and software programs
* Knowledge of Apple products is highly desirable
* Ability to manage customer needs while working tasks around them
* Customer complaint resolution and quick decision-making
* Exceeding individual and store sales targets
* Flexibility across retail trading hours including weekends, public holidays and late night trades
What We Offer:
* Generous staff discounts
* Fantastic incentive-based promotions
* Career progression opportunities with professional development support
* Recognition and reward for good performance
* A flexible and positive work environment