We are seeking a highly experienced Performance Architect to join our Software Engineering organisation, working closely with our Site Reliability Engineering (SRE) team to lift performance, scalability, and reliability maturity across the business.
This is a senior, influential role focused on building a strong engineering culture around performance, scalability, and resilience - defining what "good" looks like, setting meaningful KPIs and SLOs, enforcing standards, and driving continuous optimisation across our platforms. You'll combine deep technical understanding with strong advisory skills, helping teams design, build, and operate scalable, reliable enterprise software.
While the role is primarily strategic and advisory, it can include hands-on work in performance analysis, load testing, fault investigation, and optimisation depending on the candidate's strengths and interests.
What you'll be doing:
* Define and champion performance, scalability, and reliability standards, principles, and best practices across engineering teams.
* Partner closely with SRE, architecture, platform, and delivery teams to embed performance and resilience thinking into system design, development, and operations.
* Establish and evolve meaningful performance KPIs, SLOs, error budgets, and benchmarks - and drive accountability for meeting them.
* Lead performance, scalability, and reliability reviews across infrastructure, application code, and data layers.
* Analyse reliability faults, error patterns, and system behaviours to identify systemic issues and improvement opportunities.
* Drive identification, prioritisation, and delivery of performance and scalability optimisation initiatives.
* Support and guide teams in performance and load testing approaches, capacity planning, and fault testing.
* Design and evolve dashboards, reporting, and metrics to provide clear visibility into system health, performance, and reliability.
* Act as a trusted advisor to engineering leaders on performance, scalability, and reliability risks, trade-offs, and investment decisions.
* Ensure compliance with internal engineering standards, policies, and operational requirements.
* Contribute to continuous improvement of engineering culture, practices, and ways of working.
Your Talents…
* 8+ years' experience working with large-scale, distributed, or enterprise software systems.
* Strong understanding of system performance, scalability, and reliability across infrastructure, application code, and databases (including SQL).
* Experience working closely with SRE, platform, or operations teams in high-availability environments.
* Proven ability to define and drive KPIs, SLOs, error budgets, and performance standards at scale.
* Experience with performance analysis, profiling, load testing, and fault investigation techniques.
* Ability to reason about failure modes, capacity constraints, and system bottlenecks.
* Broad technical skill set, with the ability to move comfortably between architecture, code, data, and infrastructure discussions.
* Strong communication and influencing skills, with the ability to guide teams without direct authority.
* Pragmatic mindset - able to balance ideal performance and reliability outcomes with real-world constraints.
* Experience working in enterprise software or SaaS environments.
Benefits…
* Competitive remuneration package
* Industry leading employee share plan
* Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner
* We love our team events & celebrate diversity
* Flexible hours: we are family-friendly and value life outside of work
* Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).
* Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
* Free breakfast and coffee on-site
* Defined career framework - know what options you have in your career path and how you can get there
Who we are…
TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and one of Australia's top 100 ASX-listed companies, with locations across six countries. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and anytime and is incredibly easy to use. Over 1,200 leading corporations, government agencies, local councils and universities are powered by our software.
For more than 36 years, we have been providing our customers with enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology.