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QLeave is seeking a strategic and experienced leader to join its Executive Leadership Team as Director Communications and Engagement.
This role leads the organisation's communication strategy and stakeholder engagement functions to strengthen reputation, enhance customer experience and support organisational objectives.
Reporting to the Executive Director, Customer and Frontline Services, you will provide strategic advice to senior leadership, oversee communication initiatives, and drive engagement with industry, government and community stakeholders.
QLeave administers portable long service leave schemes for workers in the building and construction, contract cleaning and community services industries and manages over $2 billion in funds.
About QLeave
QLeave is a statutory body responsible for administering portable long service leave schemes for workers in the building and construction, contract cleaning and community services industries.
With over $2 billion in funds under management, QLeave plays an important role in supporting Queensland workers to access the long service leave they have earned.
Operating under Board governance and guided by strong legislative frameworks, QLeave is committed to sound governance, accountability, and delivering trusted services for the industries it supports.
About The Role
Reporting to the Executive Director, Customer and Frontline Services, you will lead the strategic direction of QLeave's communication and stakeholder engagement activities, ensuring the organisation builds trusted relationships and delivers clear, effective communication across its stakeholder network.
In this role you will:
* Lead the development and delivery of QLeave's communication and stakeholder engagement strategy
* Use customer insights and behavioural data to inform strategic decision‐making
* Provide expert communication and media advice to senior executives and the Board
* Strengthen stakeholder relationships across government, industry and the community
* Lead proactive and reactive issues management and reputation strategies
* Deliver high‐quality reporting on engagement initiatives and strategic outcomes
The role leads the Manager, Stakeholder and Corporate Affairs and the Strategic Engagement Team Leader, providing leadership to a multidisciplinary communication and engagement team.
About You
You are an experienced leader with a proven record inspiring high‐performing teams and driving continuous organisational improvement.
You will bring experience leading customer‐centric communication and engagement strategies and have a strong ability to build trusted relationships across complex stakeholder environments.
Your expertise in strategic communication, issues management and reputation leadership will enable you to operate and advise with confidence in dynamic environments.
Importantly, you have the analytical capability to interpret customer insights and translate them into clear strategies that improve customer experience and deliver meaningful organisational outcomes.
Qualifications in communications, marketing, public relations or a related discipline would be highly regarded.
Contact
Please visit the detailed candidate page for further information and to apply: www.luminarypartners.com.au/qleave
General inquiries: luminary@luminarypartners.com.au
Confidential inquiries to: Lyndsay Webley, Partner, Luminary on 0411 063 095 or via email lyndsay.webley@luminarypartners.com.au
Luminary is committed to storing and utilising your information in accordance with the Privacy Act 1988. For further information regarding this please visit: https://www.luminarypartners.com.au/privacy-policy
Occupational group
Executive
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