We are seeking a highly motivated retail leader to manage our Carrara store on the Gold Coast.
The role involves day-to-day management of the store team, closely working with stakeholders from manufacturing, finance, and merchandise teams, liaising directly with trade account customers and general customers, face-to-face and telephone sales, drafting up quotes and completed designs for customers using sales and design systems, leading and participating in training and personal development sessions, roster management and development of training programs, performance coaching and development, follow-up on enquiries and managing conversations, inventory management, collaborating with team members, other business areas, and projects as required, maintaining strict adherence to critical safety rules and contributing to a safe working environment.
About You
* A passion for delivering exceptional customer service
* Excellent communication, interpersonal, and presentation skills
* A positive selling attitude and empowering your team to sell
* A self-starter able to set goals and achieve sales targets
* Retail and/or Trade Outlet experience
* Ability to coach and develop the team
* Willingness to enhance the customer experience through enthusiasm, energy, and pace
* A reliable attitude and personality that sets you apart
Benefits
* Health and wellbeing initiatives
* Traineeship and apprentice program
* Career development opportunities
* Paid parental leave
* Employee referral incentive
* Stratco team member discount card
* Private health corporate discount
* Flu vaccinations
* Employee assistance programme
Our EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed within an inclusive and collaborative environment where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service.
Application Process
If this sounds like you, we would like to hear from you. Should you progress to the next stage of the recruitment process, you will be invited for an interview to discuss the role further.