Job Summary
We are seeking a results-driven and experienced warehouse leader to oversee and manage daily warehouse operations.
* Oversee and manage all warehouse activities including receiving, storage, stock handling and dispatch to meet productivity targets.
* Maintain accurate stock levels, conduct regular audits and manage replenishment to minimise discrepancies and waste.
* Implement efficient processes for inventory control, handling of goods and shipping operations.
* Promptly resolve customer queries and ensure service excellence.
* Manage staffing levels, lead onboarding and performance-manage team members.
* Ensure timely, accurate reporting and communicate operational insights or issues with internal stakeholders to drive improvement.
Key Responsibilities:
* Warehouse Operations Management: Oversee the day-to-day operations of the warehouse, ensuring that all activities are carried out efficiently and effectively.
* Stock Management: Maintain accurate stock levels, conduct regular audits and manage replenishment to minimize discrepancies and waste.
* Inventory Control: Implement efficient processes for inventory control, handling of goods and shipping operations.
* Customer Service: Promptly resolve customer queries and ensure service excellence.
* Team Leadership: Manage staffing levels, lead onboarding and performance-manage team members.
* Reporting and Communication: Ensure timely, accurate reporting and communicate operational insights or issues with internal stakeholders to drive improvement.
Requirements:
Three or more years' experience in warehousing or 3PL environments is required. A current Forklift licence is also essential. Additionally, strong interpersonal and communication skills are necessary, as well as excellent organisation and time management abilities. High attention to detail and commitment to accuracy are also required. Proficiency in MS Office and warehouse systems is necessary.
A strong problem-solving, adaptability and decision-making skills are also required. The ability to work independently and lead by example is essential for this role.
About You:
As a warehouse leader, you will be responsible for overseeing the day-to-day operations of the warehouse. This includes managing staffing levels, leading onboarding and performance-managing team members. You will also be responsible for ensuring timely, accurate reporting and communicating operational insights or issues with internal stakeholders to drive improvement.