Purpose of Job
A non‐exempt clinical position responsible for performing a variety of duties in an out‐patient setting. The role assists providers with patient care and manages clerical, environmental, and organizational tasks. It serves as a liaison to patients, insurance companies, pharmacies, and other members of the healthcare team.
Essential Functions
* Patient care responsibilities
* Clerical responsibilities
* Environmental responsibilities
* Organizational responsibilities
* Care navigation
Qualifications
* Education: High school diploma or GED
* Completion of an accredited Medical Assistant Program (or higher level equivalent) OR 2+ years experience working as an MA may be considered in lieu of MA program completion
* 1+ years working as a Front Desk Coordinator/Clinical Support Specialist at any Penn Medicine entity may be considered in lieu of MA program completion
* BLS/CPR, as a healthcare provider as per the American Heart Association
* Medical Assistant Certification (Required within 90 days of hire)
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