Astley's is a plumbing and hardware store located in Dubbo, specialising in Plumbing, Hardware, Plaster, Industrial & Bathroom & Kitchen supplies. The business has approximately 35 employees and serves Dubbo and much of Western NSW.
About the role
As the Showroom Sales Consultant, you will assist customers with their selections and purchases from our showrooms, working in our new Astley's building. You will focus on providing excellent customer service and sales support across a wide range of products. You will be customer-focused with product selection, managing stock levels and ensuring the store presentation standards are met while supporting the wider team in meeting goals and sales targets. As the Counter Sales Consultant you will play a key role in customer satisfaction and in-store experience.
Responsibilities
* Build and maintain strong customer relationships.
* Assist customers in product selection, giving advice and recommendations where needed.
* Maintain product knowledge across all departments including plumbing, timber, tools, civil products and building supplies.
* Work collaboratively with warehouse and logistics teams to ensure customer orders are fulfilled.
* Take pride and ownership of store appearance.
* Maintain showroom including presentation, cleanliness, organized, priced correctly and fully stocked.
Knowledge & experience
* Excellent communication and interpersonal skills.
* Strong customer service focus.
* Previous experience in a similar role in hardware would be desirable.
* Current driver's license.
* Have a positive, can-do enthusiastic approach to work.
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