Markwell Group is an established and growing business operating across the demolition and construction sector. We deliver high-quality outcomes with a strong focus on safety, efficiency, and teamwork.
The Administration Assistant is responsible for providing administrative and operational support across the business to ensure the efficient day-to-day running of office and operational functions. The role supports compliance, onboarding, document control, invoicing, customer service, record management, and general operational administration while working closely with management and operational teams.
This position plays a key role in maintaining accurate records, supporting internal processes, and ensuring administrative tasks are completed in a timely and professional manner. The Administration Assistant is required to build effective working relationships with employees, clients, suppliers, and members of the public while supporting various areas of the business as required.
This role operates within a fast-paced office supporting operational and site-based teams. The ability to adapt to changing priorities and deadlines is essential.
Administration & Office Support
· Answer incoming calls and direct enquiries appropriately
· Manage incoming and outgoing mail
· Complete filing, scanning, and general administrative duties
· Assist with office organisation and presentation
Employee & Compliance Administration
· Coordinate electronic inductions for new employees
· Set up new starters in company systems
· Maintain electronic training and compliance records
· Allocate PPE to employees
· Monitor completion of daily prestarts
Operational Support
· Collate and process load count sheets and crushing records
· Assist with collection of operator paperwork and timesheets
· Support digitisation of machine check-in and check-out processes
· Provide administrative support to operational staff as required
Accounts & Customer Service
· Process fuel dockets and associated administration
· Complete Xero invoicing
· Maintain professional communication with clients and suppliers
· Assist with customer feedback collection
· Strong organisational and time management skills
· High attention to detail and accuracy
· Professional communication and customer service skills
· Ability to multitask and prioritise workloads
· Proactive and reliable approach to work
· Ability to work independently and as part of a team
· Willingness to learn company systems and processes
· Strong problem-solving capability
Qualifications
Essential:
· Current driver's licence
· Proficient computer skills including Microsoft Office Suite
· Must have current Australian work rights
Desirable:
· Previous administration experience
· Experience using Xero or similar accounting software
· Experience in construction, hire, transport, or operational environments
Key Performance Expectations
· Maintain accurate administrative and compliance records
· Ensure documentation is processed within required timeframes
· Provide professional customer service
· Support operational staff in a timely manner
· Maintain confidentiality of company information