Customer Experience Specialist
As a passionate and dynamic team member, you will have the opportunity to work in a fast-paced environment where no two days are ever the same.
Our goal is to deliver exceptional customer experiences and we're looking for someone who shares our passion for delivering outstanding service and creating special moments that customers will remember.
Responsibilities
* Engage with customers by sharing your knowledge of our products and creating memorable experiences.
* Advocate for loyalty programs and let customers know about our benefits and product offerings.
* Maintain a safe and clean environment for customers and colleagues.
* Uphold service of alcohol guidelines.
* Be yourself and shine – we give you the freedom to be authentic.
About You
* You will be able to communicate confidently and authentically with customers to provide an exceptional experience.
* You will have good availability across the day, evenings, and weekends.
* You will be able to work both independently and as part of a team.
* You will have a genuine interest in learning and expanding your product knowledge.
* You will take ownership of your career and want opportunities to grow with us.
* You don't mind increasing your daily step count – we're an active community.
* You will want the opportunity to make your mark and leave a positive impact in any role you grow into.
Perks
We offer exclusive discounts from leading brands, plus wellbeing support and career growth opportunities.
What to Expect
If this role excites you – and you meet the requirements – apply. Candidates may be required to complete a functional screening assessment as part of the recruitment process.
Company Culture
We aim to create a more sociable future for our customers and each other, while maintaining a safe, inclusive, and fun workplace.
Application Details
We would love to hear from you if you meet some of the requirements.