Travel Consultant (Cruiseabout) Expression of Interest- Australia
Job no: 530782 Brand: Cruiseabout Work type: Full time Location: Australian Capital Territory, New South Wales, Remote, Queensland, South Australia, Victoria, Western Australia Categories: Sales and Customer Service
Your Key Responsibilities
* Quote, book, and invoice cruise bookings and packages with accuracy and flair
* Achieve monthly sales targets and KPIs
* Deliver outstanding service across walk‐in, email, and phone enquiries
* Maximise every opportunity through upselling and cross‐selling
* Monitor and action all relevant mailboxes daily
* Maintain strong product knowledge to confidently recommend the perfect cruise
You'll Bring
* Proven customer service experience with exposure to sales targets
* Previous travel or cruise experience (preferred but not essential)
* GDS experience (preferred but not essential)
* A keen eye for detail and strong problem‐solving skills
* The ability to thrive in a fast‐paced environment
* Motivation, organisation, and a love of exceeding expectations
What's In It For You?
* Cruise perks and exclusive discounts for personal adventures
* Industry travel discounts and eligibility for sponsored Familiarisation Cruises
* A culture of recognition and celebration, rated 94% Great Place to Work
* Tailored Learning & Development pathways, including in‐depth cruise product training
* Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
* Career progression across our global network, with promotion from within
* Corporate health insurance discounts, internal gym access and wellness initiatives
* Mental health support via an employee assistance program
* Social events, awards nights, and opportunities to attend global conferences
* Paid parental and volunteer leave, plus workplace giving opportunities
* Commitment to sustainability and ocean protection
We're an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds.
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