Overview
Full-time Café Manager position at Sorganic café and bakery, located on Rokeby Road at the heart of Subiaco WA. The eatery specialises in organic food, fresh bread, and high-quality coffee. We are seeking a permanent full-time Café Manager to oversee and manage the daily operations of the café.
Responsibilities
* Manage and oversee the daily operations of the café, including front-of-house and back-of-house activities
* Perform frequent checks to ensure consistent high quality of food preparation and service
* Address customer complaints and resolve issues promptly and professionally
* Ensure the café and its employees comply with food safety regulations, workplace health and safety laws, and local licensing requirements
* Direct hiring, firing, and training of the café's employees, including determining wages, rosters, and supervision
* Participate in planning menus and special dishes with chefs and owners
* Regularly evaluate and update food and beverage prices
* Oversee and maintain records of stock levels and inventory
* Order supplies and liaise with local and sustainable vendors
* Track sales, labour, and food cost metrics; contribute to budgeting and financial goals
* Manage and oversee the café's daily financial transactions
* Plan and implement marketing efforts, including social media content ideas, local outreach, and in-store promotions
* Maintain accurate records including budgets, sales reports, and employee performance, and provide these reports to the owners
Qualifications
* Proven relevant employment experience as a café manager in a similar busy environment (minimum 12 months)
* Must possess at least the equivalent of an Australian Diploma in Business or Management
* Familiarity with Australian/Vietnamese fusion cuisine
* Strong leadership skills with the ability to motivate and manage a diverse team
* Ability to work under pressure and handle multiple tasks simultaneously
* A positive attitude and a passion for local community engagement
* Excellent customer service and communication skills
* Proficiency with inventory management, scheduling, POS systems and Microsoft Office (Excel, Word)
* Knowledge of marketing initiatives, especially social media (Facebook, TikTok, Instagram)
* Knowledge of food safety and hygiene regulations and practices
* Solid understanding of business and financial management
* Flexible availability, including weekends and holidays
Job Details
* Job Type: Full-time, Permanent
* Reports To: Owner
* Salary: $77,000.00 – $80,000.00 per annum
* Benefits: Free drinks and food during shift; Employee discount
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