Overview
Full Time 7 on 7 off role into the WA Goldfields town of Kalgoorlie from Perth WA. If you are NOT living in WA at time of application please specify in your cover letter when you intend on moving to WA or your application will be declined. Work 7 days then play for the other 7. Utilities (power, gas, internet) and household consumables paid for.
Full time - Dental Receptionist.
About the role
You must have 3 years/' experience in Dental Reception/Front office coordination or Treatment coordination.
- Patient Greeting: Welcome patients with a warm and friendly demeanour, ensuring they feel comfortable and valued when they walk through the door.
- Appointment Scheduling: Efficiently manage the appointment schedule, confirming and scheduling patient appointments, and coordinating with the clinical team.
- Patient Check-In/Check-Out: Check-in patients, verify insurance information, and process patient check-outs, including handling billing and payment processing.
- Phone and Email Communication: Handle incoming phone calls and emails, answer patient inquiries, and provide exceptional customer service.
- Patient Records: Maintain accurate patient records, including updating personal and insurance information.
- Office Organisation: Keep the front desk area organised and presentable, ensuring a professional and inviting environment.
- Team Support: Collaborate with the dental team to ensure efficient and seamless patient flow, helping wherever needed.
- Stock Management: Compile stock ordering list and help the ordering officer place orders every month.
- Clinical work: Chair-side assisting the dentist with various dental treatments when needed.
- Sterilisation: Process and decontaminate clinical instruments and the environment when needed.
Our practice is state of the art and the newest in town. We currently have a reliable 200+ new patients a month through the doors.
What we need from you
- Ethical mindset
- Loyalty to the practice and patients
- Able to have the same mindset and implement practice protocols
- Enthusiastic, self-motivated, and willing to learn attitudes
- Be responsible, think outside the box, create initiatives
- A proven track record of punctuality and reliability
- We welcome constructive feedback and suggestions from you
- Ability to work alone as well as being a team player
- Excellent verbal and written communication skills
- Experience in Dental 4 Window but not essential
- Dental Assistant experience is preferred
Perks and growth
- If you are keen to learn, we provide regular CPD education to ensure we are up to date with our knowledge.
- Regular team bonding and gatherings.
- room to grow with internal promotions for career progression.
If you are a motivated individual passionate about providing excellent patient care and believe you would be a great fit for our team, click on the apply button. We look forward to hearing from you.
We are looking to fill multiple positions for this exciting role, with three intake dates available:
- September 2025 start
- November 2025 start
- January 2026 start
Let us know your availability when applying!
Application questions
Your application will include the following questions:
- How many years/' experience do you have as a dental receptionist?
- Do you have customer service experience?
- How many years/' experience do you have as a dental nurse or assistant?
- Which of the following statements best describes your right to work in Australia?
- Have you completed a qualification in dental assisting?
- Which of the following dental practice management software do you have experience with?
- Do you have a current Working With Children (WWC) Check?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
Salary
What can I earn as a Dental Receptionist
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📌 7 on 7 off Dental Receptionist
🏢 Goldfields Family Dental
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