Job Title: Technical Support Specialist
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Delivering IT support services to staff, students and visitors across multiple Sydney locations is a key aspect of this role. Utilizing service management tools, the incumbent will provide client-focused technical assistance.
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The primary focus of this position involves remote day-to-day support for technology and IT services.
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About the Role
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This role features a flexible schedule with rostered hours including evening and weekend shifts.
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Key Responsibilities
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* Provide continuous technical support for technology and IT services used by staff, students, and visitors.
* Utilize service management tools to identify and resolve technical issues.
* Offer expert advice and solutions to users.