About The Role
Are you passionate about IT support and ready to develop your skills in a Level 1-2 Service Desk role? We're looking for a friendly, hands-on support officer to join our client's team in the Scenic Rim region. If you enjoy helping people and thrive in a busy environment, this could be the perfect fit for you
What You'll Do
* Provide IT support through walk-ups, phone calls, and emails
* Assist a wide variety of users — from tradespeople like plumbers to field workers
* Support approximately 400 end users in a fast-paced service desk environment
* Troubleshoot basic technical issues and escalate when needed
* Deliver excellent customer service with a positive and approachable attitude
What We're Looking For
* Experience or interest in a service desk or IT support role (Level 1-2)
* Strong communication skills and ability to work with diverse users
* Ability to work full-time onsite in Scenic Rim
* Willingness to learn quickly and grow within the role
* Reliable, customer-focused, and a great team player
Additional Information
* Full-time onsite role
* Immediate start needed
We are an equal opportunities employer and welcome applications from all qualified candidates.
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