Front Desk Professional
We are seeking a professional and courteous Front Desk representative to provide exceptional service to our guests.
* The ideal candidate will be responsible for managing all aspects of guest arrivals, departures, and queries in a friendly and efficient manner.
Key Responsibilities:
* Process payments and handle cash transactions accurately and securely.
* Welcome and register guests, ensuring a smooth and seamless check-in experience.
* Provide information and assistance to guests on boat operations, services, and facilities.
* Liaise with the Operations team to ensure that all necessary arrangements are made for charter guests.
* Prepare daily reports and statistics on charter operations, as required.
* Respond to phone calls, emails, and messages in a timely and professional manner.
* Promote and sell charters, accessories, and other related services to maximize revenue opportunities.
* Communicate effectively with colleagues and departments to resolve any issues or concerns.
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment. If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.