Overview
Early Settler is a modern furniture and homeware retailer. We're looking for a Retail Consultant to join our store team and deliver an exceptional customer experience.
Key Responsibilities
* Ascertain customers' needs and recommend suitable products.
* Maintain up‐to‐date product knowledge to accurately describe features and benefits.
* Upsell and cross‐sell, informing customers about sales and promotions.
* Consistently provide exceptional customer service.
* Demonstrate our values in every customer interaction.
* Ensure store presentation aligns with Visual Merchandising guidelines.
* Assist, resolve, or appropriately escalade all customer concerns in a timely manner.
Qualifications & Experience
* At least 2 years of retail experience, preferably in home/lifestyle products.
* Ability to engage customers and help them realize their home vision.
* Confidence and ambition to exceed sales targets.
* Exceptional communication skills and computer literacy.
* Capacity to balance customer care with administrative duties.
* Interest in home styling, furniture, or creating welcoming living spaces.
* Alignment with our values: WeAddValue, WeAreDistinctive, WeMakeItPersonal, WeAreExperts, WeKeepItReal.
* Physical ability to lift, carry, and move products of varying sizes.
* Must be an Australian citizen, resident, or hold a valid visa to work in Australia.
Benefits
* Team member discounts on products.
* Wellbeing programs to support personal growth.
* Collaborative, supportive team environment.
We are an equal opportunity employer and appreciate all applicants. Only successful candidates will be contacted for an interview.
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