Customer Service Officer
This is a unique opportunity to join our team as a Customer Service Officer.
* About the role:
* This is a permanent, full-time position located in West Beach, South Australia.
* Candidates looking for a part-time role are also considered.
Skill and qualifications:
* Experience in customer service environment and ability to achieve targets.
* Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
* Confidence to communicate with new and existing customers face-to-face and over the phone.
* Eagerness to understand and communicate what makes us different.
* Drive for collaboration - mateship is crucial for us to work together and achieve our goals.
* Experience in banking and finance industry is a plus but not essential.
Our Community Banking Model
We operate on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining our branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.
Benefits
* A range of benefits, including health and wellbeing support, discounted gym memberships, private health insurance options, and Employee Assistance Program (EAP) for you and your immediate family members.
* Take your learning to the next level through our corporate university 'BEN U'.
What we offer
We're making better, bigger. And we'll get there with you. Think you're our newest customer service expert? Now's the time to set your sights even higher - on the future you and the future career you deserve.