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Senior brand & community ambassador - nbn local

Melbourne
Crossmark
Posted: 26 February
Offer description

6-Month Contract | Inspire the next generation, strengthen communities, and create real-world impact.
Why This Role Is Exciting
Every activation you lead, every team you mentor, and every relationship you build will help.
Step into a high-energy, hands-on leadership role where you're at the heart of Australia's digital future. As our Senior Brand & Community Ambassador, you'll lead a talented brand ambassador and bring the "Why Fibre" story to life across 21 regional towns and cities, engaging schools, Chambers of Commerce, and local communities. These school/business events will showcase the real-world benefits of upgraded fibre to build awareness and understanding of fibre upgrades, strengthen local relationships and trust.

This is not a traditional field-based role. You'll be metro-based and primarily working from home, travelling only for 21 scheduled events across a 6-month period (including occasional interstate travel).

What You'll Do

* Lead, coach, and motivate a high-performing brand ambassador to deliver engaging school and Chamber of Commerce events that showcase the benefits of fibre
* Inspire students, educators, and business leaders by showing how high-speed connectivity enables STEM learning, digital careers, and business innovation
* Manage immersive, full-day activations from set-up to pack-down, ensuring safe and seamless delivery
* Build strong relationships with schools, local chambers, delivery partners, and stakeholders
* Oversee run sheets, logistics, and on-the-ground coordination
* Capture insights and feedback to continuously improve event experiences
* Travel extensively across regional Australia, experiencing new communities and cultures
About You
* Proven experience in brand ambassadorship, experiential marketing, education outreach, or tech activations
* Background in STEM, science communication, or technology highly desirable
* Experienced leader – able to coach, develop, and motivate high-performing teams
* Confident, engaging communicator with strong community engagement skills
* High energy, patient, and adaptable in dynamic environments
* Inclusive, approachable, and able to engage diverse audiences
* Strong organisational skills with excellent attention to detail
* Solutions-focused with the ability to pivot when plans change
* Strong stakeholder engagement and relationship-building capability
* Proficient in Microsoft Office and CRM systems
* Comfortable being the public face of a program, including media, photography, and video
* Willing to travel extensively
* Able to complete employment checks and Working With Children Checks in all activation states
Why You'll Love This Role
* Lead & Inspire: Take ownership of a high-performing brand ambassador and guide them to success
* Purpose-Driven Impact: Every event helps create opportunity, digital inclusion, and future careers in regional Australia
* Adventure & Travel: Explore regional towns, meet diverse communities, and experience new landscapes
* Career-Enhancing Experience: Gain exposure to STEM, tech education, and community engagement leadership
About Us:
CROSSMARK Australia is part of the DKSH Smollan Group, the leading Market Expansion Services provider across the Asia Pacific region. For more than 35 years, CROSSMARK Australia have been the partner of choice for some of the most powerful and iconic brands. We exist to build and execute leading retail solutions that are enabled by leading technology and powered by talented people, to deliver sales growth for our clients across all key retail channels.

Next Steps:

If you would like to be considered, please click on the "Apply" button to submit your application. Please note, only shortlisted candidates will be contacted.

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