Posted: 18 June
The role
Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
We are
- Real people who are passionate and proud
- Caring and respectful
- Tenacious problem solvers
About the role
- This position is a Retail based role, in our Buys and Loans Department.
- You will accurately perform day-to-day transactions in our Buys and Loans department.
- Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
- Build lasting relationships with our customers by actively listening to and understanding their needs.
- Effectively communicate pricing, valuation and pawnbroking options to our loyal customers.
- Perform all transactions in line with company and legislative requirements.
About you
- Proven customer service experience, ideally within a retail workplace.
- Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
- Confidently able to negotiate with our devoted customers for a win/win outcome.
- Strong communication skills that build rapport, trust, and demonstrate compassion.
- Are interested and have the ability to discuss and clearly explain contract details with customers.
What's on Offer
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- Monday to Friday/Saturday (No Sunday Trading)
- Real career development opportunities
- Ongoing quarterly store and team bonuses – Full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts.
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
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