Assistant Production ManagerAbout Tradeprint:Innovative, Creative and Progressive, not words you would normally associate with a historic industry like print but we like to do things a little differently at Tradeprint and we hope you do too!We are a technology led, trade printer based in Dundee and London, UK. As part of the Cimpress group, the largest print manufacturer in the world, we are leading the way in mass customisation. Using Ecommerce as our primary route to market, we’re here to change the print world, and you can help us!With exciting plans for fast growth, we are always looking to add more dedicated, passionate and dynamic people to our remarkable team. To achieve our ambitious goals, we empower our people and they drive the business forward with creativity, enthusiasm and a fierce determination to delight our customers.About the Role:As Assistant Production Manager you will use your significant knowledge of print and leadership experience to drive operational excellence for your shift, ensuring that every member of the team understands what is expected of them and is motivated and inspired to achieve production targets and KPI’s.You work closely with the Production Managers to define the “Game Plan” for your shift and coordinate the team’s effort to ensure this plan is executed and that defined procedures, processes and standards are adhered to.Understanding the resources required, you will plan training and absence effectively, using data and metrics to inform your decisions, ensuring both the machinery and team are able to meet forecasted targets.Leading a team of Operators and mentoring a Senior Operator to deputise in your absence, you will strive for excellence, advocating continuous improvement, lean management and promoting a health and safety culture. As an ambassador of the Tradeprint values, you will be a role model to others, inspiring and motivating them to achieve.As a key contributor to the Operations management team, you will discuss performance, targets and issues with the Production Managers and wider Operations Management team. Using your great communication skills to keep your team and stakeholders throughout the business updated on progress, highlighting any issues that may impact targets.In this role you will:Define and lead the team to execute on the “Game Plan” for your shift, ensuring Operators are clear on the targets, schedule and expectationsManage the floor, supervising operators, monitoring quality and acting as an escalation point for complex queries and issues.People Management responsibility for a team of Operators, scheduling regular 121’s, promoting a healthy team dynamic and striving for a positive people experience where wellbeing and development are a priority.Host daily stand up’s and regular team huddles, using these as a valuable opportunity to engage with and communicate to the team.Coach and Mentor Senior Operators to deputise in your absence, delegating activities and projects that will support their developmentNavigate operational issues that may impact Production, escalating to the Production Managers and liaising with other departments when required.Carry out and sign off Operator training in line with the agreed format and coaching Senior Operators responsible for trainingCreate and distribute shift patterns to your team, notifying of any changes in line with specified contractual timescalesOwn the annual leave and paid time off requests for your team, adhering to defined approval rules and ensuring minimum staffing levels across all shifts are maintained, adapting during peak periods, monitoring the holiday accrual and encouraging regular rest periods, referring exceptions to the Production Managers if requiredFlag issues with capacity against expected volume to the Production Manager at the earliest opportunity, collaborate to identify solutions and alternative strategiesArrange overtime shifts when required and ensure that all overtime is submitted to the payroll processor in time for payroll cut offLead on the recruitment and onboarding of operators for your shift, including interviews and induction training, working with HR to ensure that processes are carried out to the expected standardUtilise data and software to set KPI’s and monitor team and individual performanceMonitor quality standards are being maintained, troubleshoot and make recommendations as requiredReinforce Environment, Quality, Health & Safety standards ensuring all Health and Safety procedures are adhered toSupport and promote efforts to reduce waste and costs and continuous improvement initiativesAddress any concerns over performance, conduct or capability, with support from HR when requiredContribute to and act on follow up actions and feedback from Factory InspectionsEnsure that appropriate maintenance and checks are being carried out and assist in diagnosing and troubleshooting of maintenance related issues, escalating to internal and external engineers when required.Foster a strong relationship with the Production Managers, listening and acting on feedback relating to your shift and equally sharing your input and insights from the teamContribute to wider production projects and OKR’s, taking responsibility for the delivery of project actions to agreed deadlinesThe ideal candidate for this position will have:Proven track record in a print production environment (e.g., litho, digital, large format).Good understanding of print processes, equipment, and finishing techniques.Experience of people management in a production environmentAbility to motivate, coach, and develop team members.Excellent communication skillsAbility to solve problems and implement practical, effective solutions under pressure.An understanding and commitment to workplace health & safetyIt would be useful for candidates to have:Familiarity with production software, MIS systemsKnowledge or experience with Lean. Continuous Improvement or similar methodologiesData Driven Mindset, comfortable using KPI’s and Production data to drive decision makingFurther DetailsThis role will be on a permanent, full-time basis, We operate 24/7 and this role will work 12 hour shifts including days, nights and weekends, an average of 42 hours per week.Salary will be dependent on experience, but we expect to pay in the region of £33,000-£37,000. In addition to salary, we have a range of benefits and perks including:Paid breaks30-33 days holidayBirthday Day OffHealth cash plan (including optical and dental cover)Life coverVolunteer Time OffEmployee discounts for our own products and related brandsA discount site including discounted gym memberships, cinema tickets and other leisure and shopping discountsWe cultivate a values driven company culture which includes:A strong focus on learning and developmentRecognition awardsRegular company social events and opportunities for connectionPay: £33,000.00-£37,000.00 per year
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