Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan
Job type: Part time
Organisation: Monash Health
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 60772
About Monash Health
About the Patient Experience Team
The Patient Experience Team work with the organisation to support initiatives and projects related to improving patient experience. The team supports improvement in the quality and consistency of our consumers' experiences of care through the availability and analysis of timely, high quality consumer reported experience data and use their knowledge and skills to advise and coach stakeholders undertaking improvement initiatives.
About the Role
The Patient Experience Coordinator provides advice and expertise to support key activities and initiatives that focus on improving experiences of care. Through engagement and collaboration, they seek out innovation, improvement and efficiencies in patient experience and consumer partnerships.
About You
Thriving in a agile workplace, you bring an enthusiastic and versatile approach to your work. With exceptional interpersonal, verbal and non-verbal communication skills, you are confident in your ability to influence and embed change.
You are a person who is consumer focussed, loves data, quality improvement and service excellence.
You Are Also
Service orientated and passionate about improving experiences of care
Able to manage varied workloads and competing priorities
Committed to collaborating and building sustainable relationships with all levels of the organisation and with patients, family and carers
What you need
Mandatory requirements of the role - qualifications, licences, memberships,
Experience in a health care setting is essential
Experience and skills in project coordination
A qualification in a relevant field
Current Driver's License
What we offer:
Our employees enjoy a range of benefits including:
Salary packaging options that increase your take-home pay
Access to subsidised onsite staff car parking
A comprehensive Health and Wellbeing Program
Free vaccinations
+ more
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
How to Apply
📌 Patient Experience Coordinator Melbourne
🏢 Monash Health
📍 Melbourne