Peak Physio is one of the region's most trusted providers of physiotherapy services.
Due to ongoing growth, we're currently seeking a receptionist to join our friendly team in the Newcastle area.
This can be either a full-time or part-time position for the right person.
This role is suitable for candidates seeking longer-term employment as part of a stable, happy, positive, and committed team.
About the Role
Your key responsibilities will be:
Welcoming and building relationships with clients.
Handling patient enquiries.
Managing clinician diaries and booking appointments.
Taking / managing payments (including from private health insurers, Medicare, NDIS, etc.).
Seeking treatment approvals from third parties and updating systems.
Communicating with multiple stakeholders - clients, insurers, doctors, etc.
Faxing / emailing reports, plans, documentation, etc.
Scanning, digital filing, and document management.
Reconciling of financial accounts and chasing overdue invoices.
Cleaning and tidying of the office.
Managing and ordering stock/supplies.
Assisting with various other related tasks.
About You
Friendly, personable, bubbly, and positive: You create a great first impression and can easily build rapport with clients of all ages and backgrounds.
Excellent communication: You're comfortable and capable liaising with various stakeholders by phone and email in a friendly and professional manner.
Sound computer skills: You're confident using gmail, microsoft office, booking management systems, etc.
(or willing to learn)
Diligent with exceptional time management: You pay attention to details and prioritise tasks well.
You can manage comfortably in a fast-paced environment.
Reliable and trustworthy: You're someone the team can rely on.
We value integrity above all else
Previous experience in physiotherapy or healthcare may be beneficial, but is not essential.
We're happy to train the right person
Learn More:
www.peak-physio.com.au
www.instagram.com/peakphysionewcastle/
Please click 'Apply Now' to submit your resume and cover letter.