Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Reservations agent

Hilton
Reservations Agent
Posted: 4 July
Offer description

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservations Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: - Convert, quickly, inquiries into contracted business - Respond, positively, to sales inquiries to develop future sales leads - Identify sales leads, as appropriate - Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation - Provide prompt and efficient service while maintaining the hotels brand standards What are we looking for? A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - A passion for delivering great customer service - A highly professional telephone manner and excellent communication skills - Outstanding administration and organizational skills - Excellent computer proficiency - Previous experience in a Reservations environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job: Call Center and Reservations Title: Reservations Agent Location: null Requisition ID: HOT0BQVW EOE/AA/Disabled/Veterans

Send an application
Create a job alert
Alert activated
Saved
Save
Similar job
Reservation consultant qualified
Permanent
MEGT
Reservations Agent
EUR 26.55 - EUR 27.55 an hour
Similar job
Reservations agent
Marriott
Reservations Agent
Similar job
Reservations agent
Marriott
Reservations Agent
Similar jobs
Home > Jobs > Tourism jobs > Reservations Agent jobs > Reservations Agent

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save