Sales Professional Opportunity
About the Role:
Established in 1837, our organization has consistently pushed boundaries and set new standards for luxury retail. Our commitment to excellence is evident in every aspect of our business, from product quality to customer service.
This exciting opportunity will see you deliver exceptional customer experiences, utilizing strategic selling techniques, product expertise, and proactive client engagement. You will drive sales growth by achieving individual targets and supporting your team with effective sales coaching.
The successful candidate will be responsible for managing the sales floor and contributing to a positive store environment. They will also be expected to support management with store opening and closing duties.
We are seeking a highly skilled Sales Professional to join our Collins Street boutique.
Key Responsibilities:
* Develop and execute a personalized sales plan, focusing on building strong relationships with customers and delivering the highest levels of customer service.
* Utilize consultative selling skills to assist customers in making informed purchasing decisions.
* Cultivate customers through personalized interactions and maintain a high level of customer satisfaction.
* Learn and implement strategies to achieve repeat business and increase client loyalty.
* Promote a culture of luxury and professionalism within the store, embodying the values of our organization.
* Manage customer complaints and concerns in a professional and courteous manner.
* Support the store team in achieving sales targets and contribute to a positive store environment.
* Maintain a safe and healthy working environment, adhering to company policies and procedures.
Requirements:
* Minimum two years' experience in retail, preferably in the jewelry industry.
* Proven track record of success in sales, with a focus on customer relationship-building and strategic selling.
* Demonstrable problem-solving ability and excellent communication skills.
* Strong computer skills, including proficiency in Microsoft Office and CRM software.
* Flexible availability, including evenings, weekends, and public holidays.
Benefits:
* A competitive salary and employee benefits package.
* A dynamic and supportive team environment.
* Ongoing training and development opportunities.
* The chance to work with a global leader in the luxury retail industry.
* A generous merchandise discount program.
* A fun and inclusive work environment.
About Us:
Our organization is a leading luxury jeweler, renowned for its exquisite designs, innovative craftsmanship, and commitment to corporate sustainability. We pride ourselves on creating unforgettable experiences for our customers and fostering a workplace culture that values kindness, passion, and professionalism.