Student Engagement and Marketing Officer
VIA Education is a well-established Registered Training Organisation (RTO) seeking an experienced Student Engagement and Marketing Officer to join our vibrant team. Our mission is to provide international students with a quality learning experience through exceptional education and training.
We are seeking an experienced and bilingual (Spanish/Portuguese and English) Student Engagement and Marketing Officer for our Latin America market.
About the Position
The key responsibilities of this role include:
- Providing front desk reception services, including answering and transferring phone calls, taking messages, and handling enquiries.
- Demonstrating courtesy and respect to all students, visitors, and callers.
- Assisting with student orientation programs on intake dates.
- Providing student support and counselling services.
- Preparing and managing student files, ensuring completeness and compliance.
- Accurately updating and maintaining student records in the Student Management System.
- Attending staff meetings and maintaining up-to-date knowledge of RTO policies and procedures.
In terms of marketing and recruitment, the successful candidate will:
- Develop and maintain strong relationships with the College's authorised agents in Latin America.
- Actively promote and familiarise themselves with the College's courses.
- Co-manage the College’s social media channels to enhance student engagement and recruitment.
- Represent the College at recruitment events as required.
The ideal candidate will have:
- Full professional proficiency in both English and either Spanish or Portuguese (verbal and written).
- Proven experience working with international students, preferably from Latin America.
- Proficiency with design software such as Adobe Photoshop and Canva for creating marketing materials.
- An autonomous, self-starting attitude with strong initiative.
- Outstanding communication, organisational, and problem-solving skills.
We offer a competitive salary package with strong support from management and ongoing workplace training and career development opportunities, at a premium location close to all public transportations.
Applicants must be eligible to work in Australia.
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📌 Student Engagement and Marketing Officer
🏢 VIA Education
📍 City of Sydney