We are currently seeking a dedicated and experienced Café Supervisor to join our team. As a Café Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining a positive work environment. If you have a passion for coffee, a strong leadership skillset, and thrive in a fast-paced environment, this may be the perfect opportunity for you
**Responsibilities**:
- Supervise and coordinate daily café operations, including opening and closing procedures
- Train, mentor, and motivate café staff to deliver outstanding customer service
- Ensure compliance with health and safety regulations
- Manage inventory, ordering, and stock control
- Handle customer inquiries, complaints, and resolve any issues promptly and professionally
- Maintain cleanliness and organization of the café, ensuring a welcoming atmosphere for customers
- Collaborate with the management team to develop and implement new strategies to drive sales and improve customer experience
- Conduct regular staff meetings to communicate updates, provide feedback, and address any concerns
- Demonstrate expertise in operating and maintaining coffee machines, ensuring the highest quality coffee is served to our customers
**Requirements**:
- Previous experience in a supervisory role within a café or similar hospitality environment
- Strong leadership and interpersonal skills with the ability to motivate and inspire a team
- Excellent customer service skills with a friendly and approachable demeanour
- Solid understanding of food safety and hygiene practices
- Exceptional organizational and time management abilities
- Ability to work flexible hours, including weekends and holidays
- Proficiency in operating and maintaining coffee machines to deliver high-quality coffee
**Benefits**:
- Opportunities for career growth and development
- Positive and inclusive work environment
- Staff discounts and perks
To Apply:
**Job Type**: Casual
Pay: $30.00 - $60.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Supplementary Pay:
- Penalty rates
Ability to commute/relocate:
- Bulli, NSW: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location: In person