Customer Service Representative
We are looking for a driven individual to join our crew at our store.
You will be the first point of contact for customers, bringing style and enthusiasm to life. If you're passionate about streetwear, love connecting with people, and want to make a difference, this is the perfect role for you.
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About the Job
This role involves creating memorable experiences for every customer that captures the essence of our brand.
* Create a positive and engaging atmosphere for customers.
* Work together with your team to achieve individual and store sales targets.
* Help manage inventory to ensure the store is always fully stocked and organized.
* Assist in setting up store promotions and visual merchandising.
* Maintain a safe and secure environment by following loss prevention policies and procedures.
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Requirements
To succeed in this role, you will need:
* Experience in customer service, with a strong focus on providing outstanding experiences.
* Confidence in approaching, connecting with, and selling to customers.
* Integrity and a commitment to doing things the right way.
* A love for teamwork in a fast-paced environment.
* A solutions-focused attitude, ready to tackle challenges with enthusiasm.
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Benefits
We offer a range of benefits to support your career development and wellbeing:
* Staff discount on products.
* In-store coaching and comprehensive training plans.
* Opportunities for career advancement.
* Sales-based incentives and rewards.
* Access to our Employee Assistance Program for wellbeing and mental health support.
* Gift Cards for referring successful top talent through our Employee Referral Program.