Senior Customer Service Engineer
We are seeking an experienced professional to join our team as a Senior Customer Service Engineer.
This is a key customer-facing role that involves extensive travel, installation, commissioning, and calibration of advanced analytical instruments across Australasia.
* Installation, commissioning, and calibration of XRF, XRD, and SPE instruments.
* Preventative maintenance on instruments.
* Responding to breakdown calls as needed.
This role requires strong electro-mechanical skills, IT literacy, and the ability to travel on short notice.
The ideal candidate will have 5+ years of field service experience, an Advanced Diploma or higher in Electronics, and West Australian Serviceman's Radiation Safety License (preferred).
Responsibilities:
1. Installation, commissioning, and calibration of XRF, XRD, and SPE instruments.
2. Preventative maintenance on instruments.
3. Responding to breakdown calls as needed.
Travel Requirements:
This role involves extensive travel-at least 80% of your time within Perth, remote mine sites, and interstate, with occasional overseas travel. On-call and weekend work may also be required.
Requirements:
* Advanced Diploma or higher in Electronics.
* 5+ years of field service experience.
* West Australian Serviceman's Radiation Safety License (preferred).
* IT literacy.
* Ability to travel on short notice.
About the Role:
This is a great opportunity to join a leading company in a key customer-facing role that is expanding.