Student Enrolment Advisor (0.8 FTE)
South East Melbourne | ASAP start | 8–10 weeks (potential extension & longer-term opportunity)
We are seeking an experienced Student Enrolment Advisor to join a well-respected education provider on a temporary basis. This role is 0.8 FTE (4 days per week) with Mondays required, the other days flexible, and 1 day per week working from home.
This is an ASAP start role, offering an initial 8–10 week assignment with the possibility of extension and longer-term opportunities.
Your responsibilities will include:
* Responding to student and partner enquiries, providing accurate course and enrolment advice
* Processing enrolments, payments, transfers, and refunds accurately and efficiently
* Generating reports and analysing enrolment data using Strata
* Supporting business areas with compliance and process requirements
* Liaising with internal teams and external stakeholders to ensure a positive student and partner experience
* Providing general administrative support to ensure smooth operations of short courses
About You To succeed in this role, you will bring:
Proven experience in administration within a busy and complex environment
Experience using Strata student management system (essential)
Strong customer service skills and the ability to build rapport with a wide range of stakeholders
Requirements
* Willingness to undergo a National Police Check
* Hold or obtain an Employee Working With Children Check (WWCC)
* Unrestricted working rights in Australia
Nicole - people2people recruitment
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.