Overview
About Generate Listings Generate Listings is Australia's leading Real Estate Marketing and Growth Agency, helping agents across Australia and New Zealand scale their business by generating and nurturing leads to transform the consistency of their business. We\'re rapidly scaling and building an elite team of A-players. This high-performance culture allows us to pay significantly above industry standard and reinvest in team experiences and growth. We operate 100% remotely in a \'results or nothing\' environment - if you\'re looking for a comfortable, low-pressure role, this isn\'t it.
The Role
Account Managers are the liaisons between Generate Listings and our real estate agent clients. They are the primary point of contact -- handling all day-to-day agent interactions, as well as managing campaigns and correcting issues as needed to ensure agent success. You\'ll manage 50+ real estate agents, serving as their strategic coach and growth partner, helping them transition from referral-dependent businesses to scalable digital lead generation systems that consistently grow their GCI. You are simultaneously an agency representative, account manager, and most importantly, coach. We are NOT looking for "yes-people" who do anything agents ask without critically examining whether it\'s actually in their best interest. We\'re looking for real estate marketing personal trainers. We need people who feel comfortable saying, "no we won\'t do that, and here\'s why..." to agents with misguided requests, and then coaching them towards the best course of action.
Key Responsibilities
- Manage day-to-day relationships with 50+ real estate agent clients
- Coach agents on lead conversion, CRM usage, and sales processes
- Conduct onboarding, check-ins, renewals, and strategy calls
- Hold agents accountable to lead follow-up commitments & have difficult conversations when needed
- Identify upsell opportunities and close renewals through consultative selling
- Collect testimonials and generate referrals
- Use data to diagnose problems and deliver solutions
What We\'re Looking For
- 2+ years account management/customer success experience (digital marketing agency preferred)
- Real estate industry experience highly regarded
- Sales skills - proven ability to close upsells/renewals
- Natural rapport building - quickly establish trust with agents
- Exceptional communication and coaching skills
- High-volume account management experience (30+ accounts)
- Positive attitude - see challenges as opportunities
- Strong project management and organisational skills
- Self-starter comfortable with 100% work from home
- Data-driven problem solver
- Basic knowledge of digital advertising (Facebook/Google Ads)
- Comfortable having difficult conversations and setting expectations
What We Offer
- Base Salary: $70,000-$80,000 + Super
- Performance bonuses: OTE $100,000-$120,000+
- 100% Remote - work from anywhere in the world
- Hours: Mon-Fri, 9am-5pm AEST core hours (with some flexibility)
- World-class training and development
- Rapid internal promotion opportunities
- High-performance culture with significant earning potential
Our #1 Core Value: Extreme Ownership - Taking responsibility for every outcome within your control.
To Apply
Please apply through Seek with your resume highlighting agency/real estate experience and a brief cover letter explaining why you\'re perfect for this role, including examples of client retention/upselling success. We review applications promptly and will contact qualified candidates within 48 hours with next steps.
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📌 Account Manager | 100% Remote
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📍 Cairns