This is a Graduate Technical Support / Operations Engineer, Video Arch role with one of the leading companies in AU right now, TikTok, with an amazing team.
They are continuing to grow rapidly.
This is the chance to join right as the platform takes off.More About the Role at TikTokResponsibilitiesCollaborate with developers to resolve issues during the integration of video cloud services and address quality concerns in production.Manage suppliers' demands, identify and resolve integration issues, and promote the development and optimization of technical specifications to minimize service problems.Contribute to establishing a Quality Service (QS) evaluation system, improve problem-solving efficiency, and promote resolution of quality and efficiency issues.Organize learning points and consolidate the developer handbook to create a shared knowledge base for the team.QualificationsMinimum QualificationsFinal year or recent graduate in Information Technology, Software Development, Computer Science, or related fields.Solid foundation in computer science fundamentals and software design patterns.Excellent data analytical skills and experience in data collation.Familiarity with networking fundamentals and protocols (e.g., TCP/IP, HTTP/HTTPS).Preferred Qualifications include knowledge of multimedia protocols, understanding of CDNs and RTC technologies, and a keen interest in continuous learning.
TikTok values diversity and inclusion, fostering an environment where all employees are valued for their skills and perspectives.
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