We're supporting a major Digital Services environment seeking an experienced Organisational Change Lead / OCM to help drive meaningful, people-focused change across a diverse portfolio of digital initiatives.
Operating within an established Change & Engagement function, this role works across projects, programs, platforms, and business initiatives, delivering strategic change capability and embedded support to enable successful digital transformation outcomes.
This is a strong opportunity for a seasoned change professional who enjoys working in complex environments, partnering with stakeholders, and translating digital transformation into practical, business-focused change outcomes.
What you'll be doing
* Lead and deliver organisational change activities across digital programs and initiatives
* Develop and execute change strategies, communication plans, stakeholder plans, and change assessments
* Support adoption, readiness, capability uplift, and sustainable change outcomes
* Coach change sponsors and support alignment with structured change processes
* Develop high-quality change documentation including plans, strategies, impact assessments, and reporting
* Assess organisational readiness, change capacity, business impacts, and associated risks
* Monitor change effectiveness, adoption, benefits realisation, and ongoing change sustainability
* Work closely with stakeholders across projects, delivery teams, and business functions to align change outcomes with strategic objectives
* Support operating model implementation and broader workforce change initiatives across digital delivery environments
What we're looking for
* 5+ years' experience in Organisational Change Management, Change Lead, or similar roles
* Strong experience delivering end-to-end change initiatives including strategy, planning, implementation, and adoption measurement
* Experience operating within complex digital, government, health, or enterprise environments highly regarded
* Exceptional communication, stakeholder engagement, and influencing capability across operational and executive audiences
* Ability to translate complex or technical information into clear, audience-appropriate messaging
* Sound judgement, resilience, and the ability to work collaboratively across multiple initiatives and teams
* Experience working within structured enterprise change frameworks and methodologies
Nice to have
* Change Management certification
* SFIA Level 5 or 6 aligned capability
* Experience within Digital Services, Government, or Health sectors
* Availability to commence from July 2026 or earlier
* Canberra preferred location, Flexible with other states
* Hybrid working arrangement – minimum 3 days onsite
* Must be able to obtain and maintain a Baseline Security Clearance
Laneway
We're looking for someone who can confidently lead change in fast-moving digital environments, build trusted stakeholder relationships, and support successful adoption across complex programs of work.
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