Overview
RCT has an excellent opportunity for an experienced and highly motivated Product Portfolio Manager – Data, to join our energetic Product Management team. The preferred location for this role is in Kewdale; however, remote locations will be considered.
The key objective of the Product Portfolio Manager - Data is to maximise commercial value from RCT’s automation and data product suite and increase growth for the product group across all markets globally. The Product Portfolio Manager - Data will have an understanding of the user experience and have the ability to investigate the market to obtain feedback firsthand.
Responsibilities
- Grow the business within the markets (success measured by revenue, new customers (i.e. penetration) and new off-the-shelf product innovations)
- Develop product roadmaps, based on input from the Customers, Account/Business Development Managers, market research and existing capabilities within the business
- Manage requests for any technical changes to products, in consultation with the Engineering department
- Be the interface between Engineering and Product Managers
- Monitor and analyse customer complaints (liaise with Customer Service and Sales for resolution of product issues internally)
- Monitor for trends and/or fault frequency rates and recommend solutions accordingly
- Understand product requirements and develop new product ideas through Customer engagement
- Make recommendations for product rationalisation
Qualifications
- A background in electrical, electronics, mechanical or engineering
- A minimum of 5 years’ experience in a similar role
- A strong understanding of RCT products and their application
- Proven track record with Customer Engagement and market requirements
- Skills to produce timely, logically user centric product documentation
- Proven success collaborating with development teams
- Excellent verbal and written communication skills
- Strong presentation and leadership skills
- Exceptional attention to detail
- Exposure to ERP systems (Pronto and OnBase will be highly regarded)
If you would like to be considered for this position, please email your resume, together with a cover letter to the email address provided.
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📌 Product Portfolio Manager - Data and Automation
🏢 Epiroc
📍 Bendigo