Job Title: Customer Service Officer
Job Description
We are seeking a reliable and effective customer service professional to provide high-level service to our community and council employees. The successful candidate will work closely with the corporate services team, providing exceptional customer service in a dynamic environment.
Required Skills and Qualifications
* Two years relevant work experience or a combination of relevant qualifications and experience.
* Experience with EPTPOS and cash handling including receipting and reconciling cash balances.
* Adept computer skills including Microsoft applications and customised systems.
* Ability to prioritise tasks and maintain attention to detail.
* Proven ability to contribute to a collaborative and positive team culture.
Benefits
Our generous benefits package includes:
- Superannuation - 15.5% total (including 3.5% super above the standard rate) or choose to take an equivalent package with additional salary instead.
- Extra leave benefits, including 12 days personal leave per year (pro rata), which can be used for preventative health appointments, and 17.5% leave loading on annual leave.
- Health & wellbeing perks, including onsite employee gym, access to an Employee Assistance Program and regular health & wellbeing initiatives.
- Free on-site parking
- Ongoing learning and development opportunities
- A supportive, connected team culture where your contributions are valued.
Others
The role is Part Time (31.6 hours per week) and is offered on a fixed-term 12-month contract basis. Four days per week working 8:30am – 5pm (36 minute unpaid lunch break) is preferred, however please let us know if you'd prefer to work 31.6 hours over five days.