Shape the future of customer data in quality assurance and business insightsHybrid & flexible working options to support your lifestyle & work-life balancePermanent full time position monthly RDO for 40 hour work week$112,203 - $125,554 Band 7 super (subject to experience) The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home. Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s southeast. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place. Our Benefits: Benefits | City of Casey Experience a flexible, supportive work environment with a strong culture of collaboration and growth.Access to diverse professional development opportunities.Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more. We live our values of dreaming big, empowering each other and making our community proud. A bit about the role As our Data Quality Lead, you’ll be the champion for turning customer data into one of our most trusted assets. You’ll design and deliver the frameworks, tools and processes that keep our data accurate, consistent and reliable. Working closely with teams across the business, you’ll solve complex data challenges at their root, embed best practices, and create a clear, unified view of our customers. This is a role where you’ll make a real impact, driving smarter decisions, improving customer outcomes, and shaping the way we use data for the future. What you’ll deliver Practical frameworks, tools and standards that improve the accuracy, consistency and reliability of customer data.Clear data quality metrics and dashboards that give the business actionable insights.Root cause fixes and sustainable solutions to data issues, preventing repeat problems.Strong collaboration across business and technical teams to embed data quality into everyday practice.A culture of continuous improvement, keeping customer data trusted and ready for decision-making. What you’ll bring Experience in managing and improving customer data quality, with a solid background in data management, governance, and using tools like CRM, ERP or MDM systems.A sharp analytical mindset, able to spot issues, solve complex data problems, and put long-lasting fixes in place.Practical skills with SQL, Excel and data quality tools, plus confidence using reporting platforms like Power BI, Tableau or Looker.A collaborative style, you enjoy working with different teams, bringing people together, and making data quality part of everyday business.An understanding of privacy requirements and best practice standards, along with a commitment to integrity and continuous improvement.Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check.A curious, collaborative, and inclusive community mindset. Please visit our careers page at Careers at Casey to view a detailed position description. What’s next? If you think this role might be for you, we would love to hear from you. Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed. To find out more about the role, please contact Preethi Balan, Head of Digital at pbalan@casey.vic.gov.au. Applications will be accepted until 11.55pm on Tuesday 9th September 2025. Please Note: Applications will not be accepted via email. Please apply by following the links only. We are a 2024Circle Back Initiative Employer - we commit to respond to every applicant. At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA communities, multicultural communities, and refugee or migrant backgrounds. We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments. For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 orTalent@casey.vic.gov.au. The City of Casey reserves the right not to make any appointments for this position. For more information about the City of Casey council and to stay across what's happening in our region, follow us on LinkedIn.