Job Description
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We're seeking compassionate professionals to join our housing support team.
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Our role involves providing short-term support, crisis intervention, and case management to help individuals and families access safe housing, health care, and essential social services.
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As a housing support worker, you'll be out in the community, building trust through assertive outreach and working alongside a multidisciplinary team to create lasting change.
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With flexible resources at your disposal, you'll have the tools to respond quickly in moments of crisis and help people take their first steps toward stability and hope.
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Key Responsibilities:
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* Undertake case management including intake, assessment, case/care planning, case coordination, key worker role, brief interventions, supported referrals, action plans, case reviews and case closure.
* Establish, facilitate and maintain action plans and outcome star plans for adults and families.
* Work in close partnership with local housing offices, other housing and support providers, and local government and departmental-funded public tenant groups.
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Required Skills & Qualifications
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We're looking for individuals with a sound understanding of issues confronting disadvantaged adults and their families.
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* A working knowledge of case management, practice frameworks and models relevant to working in the homelessness sector.
* Capacity to engage with adults, families and youth who are currently homeless or at risk of homelessness.