Overview
Melton Mazda is opening its doors in October 2025 - we're assembling a high-performing, motivated team from the ground up. Backed by strong leadership and a fresh new facility, this is a rare opportunity to join an iconic brand and help shape something from day one.
We're now seeking a capable and enthusiastic Reception & Service Administration Assistant to be the welcoming face of our dealership, providing exceptional customer service while supporting daily operations across service, warranty and parts.
About the Role
As a founding member of our admin team, you'll manage front reception, support service, parts and warranty with admin tasks, keep the customer lounge welcoming, and play a key role in creating a smooth experience for both customers and colleagues.
Key responsibilities include:
* Managing supplier invoicing and payment coordination
* Managing front desk reception and phones
* Supporting dealership compliance and general administrative tasks
* Greeting and assisting customers in person and over the phone
* Coordinating bookings and updating customers on vehicle progress
* Maintaining the customer lounge, coffee machine, and reception area to a high standard
* Assisting with warranty and service administration, filing and document handling
About You
You're an experienced dealership employee with the confidence to work autonomously and the professionalism to set high standards. You know your way around a service, sales or vehicle admin environment.
To succeed in this role, you'll need:
* Minimum 2 years' experience in a dealership environment
* Strong working knowledge of general dealership processes
* Excellent organisation, problem-solving and communication skills
* High level of accuracy, accountability, and initiative
* Hands-on team player who enjoys rolling their sleeves up and taking on challenges
Why Join Melton Mazda?
* Lead the admin function from the ground up in a brand-new dealership
* Create structure, rhythm and flow in a space that's yours to shape
* Join a team where the Dealer Principal empowers capable people through supportive leadership
* Kickstart a long-term career with the opportunity to shape and grow your role as the team expands
Interested?
Ready to bring your skills into a role with ownership, variety and long-term growth potential? Submit your application via SEEK.
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Service Administration Assistant?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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