* Location508 Kessels, Macgregor, QLD, 4109, Australia
Contact information
* Contact NameDenny Ryder
* Contact ************@autosportsgroup.com.au
* Contact ************@autosportsgroup.com.au
Description
About the Role:
A rare New opportunity is available at our Brand New MacGregor Volkswagen dealership for an experienced Used Sales Manager. With extensive management experience and a commitment to delivering exceptional customer-service that aligns with the brand, you will drive the success of our Used Car department.
About Us:
Autosports Group Australia is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call "The Difference" to our equally diverse customer base.
Key Responsibilities:
* Lead the Used Vehicle Sales team
* Oversee retail used car sales inventory
* Innovate sales advertising and lead management initiatives
* Build and maintain effective customer relationships ensuring that all staff follow up both prospective and current customers
* Review, report and evaluate the activities of the sales staff according to objectives, KPIs and overall sales strategies using salesforce dashboard tools and general observations.
* Regular review of dealership advertising to ensure stock presents well online, is described factually and in the most optimized way
* Set the tone and standard for all sales communications (written and verbal), ensuring the team provide friendly, helpful, honest, accurate customer service and advice at all times.
* Ensure all customer complaints are effectively managed with care and consideration and escalated to the Dealer Principal where appropriate
* Build and maintain strong and collaborative relationships with relevant department managers including service, parts, finance and administration
Selection Criteria:
* Demonstrated experience as a Vehicle Sales Manager
* Experience in building sales and achieving targets
* Excellent problem-solving skills
* Strong communication and negotiation skills/deal-closer
* Process driven with exceptional organizational skills
* Self-motivated and results driven
* Attention to detail and a commitment to delivering premium customer service
* Genuine interest and ability to develop, coach and mentor a high-performing team that can deliver outstanding levels of customer service aligned to our brand
* Pentana experience is preferred but not a necessity
* A current salespersons license is required
Benefits:
At Autosports Group, we are committed to investing in our staff by providing benefits to improve the employee experience. Therefore, you will be offered the following benefits and more:
* Competitive Remuneration Package: Attractive commission structure with highly competitive base plus company car is available
* Established Reputation: Join a dealership with a solid reputation for customer satisfaction, trust, and excellence in service.
* Career Growth: Our commitment to your professional development means ample opportunities for advancement within our organization and external professional development.
* Supportive and Experienced Team: Collaborate with a dedicated and motivated team of professionals who share your passion for the automotive industry.
* Paid Parental Leave
* Discounts on Health Insurance & Samsung Products
* Access to an Employee Assistance Program (EAP)
* Family and Friends Referral Program and Internal Referral Incentive Scheme
* Molinari Coffee = free barista coffee at work!
* Team Activities and BBQ's
* Diversity and Inclusion Council