The Role
The roles focus on helping to deliver centre-wide results, while also being responsible for leading and managing the centre in the absence of the Centre Manager. This requires the position holder to lead by example and hold a range of skills and capabilities across all centre functions including customer experience, 360 products, learn to swim programs, health and safety compliance, and pool operations.
Crucial role to provide centre leadership and assist with driving leisure centre attendance and program participation, in a context of health, safety and compliance. With key accountabilities for Sales, Patron Experience, Risk Mitigation and Compliance
Prior experience in industry sectors such as Health, Fitness, Aquatics, Hospitality, Tourism, Retail or Business. Proven team leader or people management and have an overall ability to lead, motivating a team and developing others.
If you have excellent customer service skills, sales, and the ability to achieve targets and key performance indicators.
Our leader demonstrate flexibility, adaptability, resilience, and ability to accept feedback. You will need to also have an understanding of WHS and risk including the Guidelines for Safe Pool Operations and NSW Health regulations.
Essential qualifications:
1. Royal Life Saving Pool Lifeguard Certificate
2. Current First Aid Certificate
3. Royal Life Saving Pool Operations Certificate