Job Description:
We are seeking a highly skilled Network Lead to oversee our Container Refund Point network within the Brisbane region.
* The ideal candidate will have experience in a similar role, working across multiple sites to drive growth and continuous improvements.
* They will be responsible for stakeholder engagement, customer satisfaction, compliance, safety management, operational efficiency, and cost control.
About Us
Our organisation is committed to driving change for future generations by reducing waste and promoting sustainability. We have kept more than 10 billion containers out of landfill since we began in 2018.
The Role
This is an exciting opportunity for a motivated individual to join our team as a Network Lead. The successful candidate will play a key part in driving operational excellence and ensuring compliance, safety, and performance across our network.
* Main Responsibilities
* Stakeholder engagement and customer satisfaction: Collaborate with operators to improve recovery rates, manage operator touchpoints and complaints, and implement NPS cards to measure and enhance satisfaction.
* Compliance and safety management: Ensure adherence to compliance standards, conduct regular site audits and operator reviews, and implement standard operating procedures to maintain a compliant work environment.
* Operational efficiency and cost control: Monitor and manage network costs, maintain traffic and movement plans, and oversee incident reporting and resolution.
The ideal candidate will have a strong background in operations, excellent communication skills, and a proven ability to build strong relationships with stakeholders.
Requirements:
* Experience in a similar role, working across multiple sites supporting stakeholders to drive growth and continuous improvements.
* Excellent time management, organisational skills, and administrative capabilities.
* Contributions to a culture where safety, risk management, and compliance are valued.
* Ability to understand and analyse reports and operational requirements to support informed decision-making.
* Exemplifies a high level of professionalism, maturity, and integrity.
How to Apply
If you're a motivated and experienced professional looking for a new challenge, please submit your application through SEEK.