ESS Defence delivers the best hospitality and catering services to our Defence personnel. We are committed to providing nutritional and delicious meals to our customers, whether it is in dining halls or out on the field. The work that we do is essential in keeping our Australian Defence Force healthy, comfortable, and living their best Defence Life!
Your can-do attitude, safety focus and passion for quality and great service as a **Food & Beverage Supervisor** will be rewarded with excellent benefits and conditions. Join the team at **RAAF Williamtown (Newcastle)** in this part time role and receive full training and support while working with a dynamic and fun team.
**The Position**:
- Monday to Friday 8am - 4pm, only occasional weekends
- Assist the manager in managing the day-to-day operations
- Lead and motivate the team to deliver high quality and exceptional customer service to the defence force
- Manage day to day operations and functions
- Ensure all Company policies and procedures are applied while maintaining and monitoring quality customer service practices.
- Customer facing and direct contact for customers
- Monthly financial monitoring and reporting
**The Person**:
- Exceptional customer service and communication
- Digital literacy - required to learn company specific reporting programs
- Experience in a fast-paced hospitality environment
- A passion for food with the ability to motivate and promote team members to achieve exceptional customer service
- Strong communication skills as you will be in daily contact with Clients, Customers and Staff
**Benefits**:
- Access to a wide variety of training and support with a team that encourages and supports while you learn the ropes.
- Looking to grow and develop your role? Compass focuses on progression and opportunities
- Parking on site, uniforms supplied and meals while on duty
- Reward yourself - access to discounts and benefits only available to Compass employees