Overview
Are you looking for a rewarding career and the prospect to lead a dedicated team of highly skilled support services staff to help us deliver an exceptional patient experience? We have a permanent role suited for an outstanding leader to be our Support Services Manager across Northpark and La Trobe Private Hospitals in the Northern Suburbs of Melbourne.
Northpark Private Hospital is an exceptionally well-regarded private hospital serving a growing catchment area. Licensed beds exceed 100 across Mental Health, Surgical, Maternity and Early Parenting. Combined with 4 operating theatres, the hospital has provided a broad range of services to the local community for over 45 years.
La Trobe Private Hospital was re-opened in early 2024 following a substantial redevelopment. Located on the La Trobe University campus, it boasts 4 new operating theatres and a 34-bed inpatient surgical and medical ward.
About Healthscope
When you join Healthscope, you become part of our Community of Care.
Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.
We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient’s lives.
Role summary
The Support Services Manager provides outstanding workforce and operational leadership to the hospitals to ensure delivery of exceptional care and commercial performance through their food services and environmental services teams.
Your key responsibilities will focus on leadership, strategic direction, and operational management. The position reports to the Director of Finance and is part of the senior leadership team. Key responsibilities include:
- Ensuring support services teams provide a high standard of service delivery and outcomes within budget.
- Supervising day to day catering operations, cleaning of patient rooms, public areas and laundry services
- Managing rostering, staffing and supervision of teams
- Compliance with relevant legislation and standards (food handling, cleaning, infection control).
- Ensuring policies, procedures and safe work practices are upheld
- Meeting safety, service, quality, financial and other organisational targets.
Selection Criteria
We are seeking expressions of interest from high calibre leaders who can identify and deliver improvement opportunities and fulfil an exciting career trajectory with Healthscope.
- Proven performance in a similar operational role
- Proven ability to improve budget performance and deliver business efficiencies
- Successful track record with delivering accreditation and compliance requirements
- A strong patient-centric mindset
- Management of rostering and team management
- Leadership capability to develop staff in delivering exceptional service
- Demonstrated commitment towards quality improvement
- Highly developed interpersonal and problem-solving skills
- Flexibility and adaptability
Highly Desirable Criteria
- Experience in Healthcare environments
- Qualifications or experience in Hotel Operations and/or Management
To learn more about this outstanding opportunity, please contact Peter Kazinoti, Director of Finance, Northpark and La Trobe Private Hospitals at
Applications close: 2 October 2025
To Apply: Please click on the "Apply" button to be taken to our online application form. For any questions, please reach out to
More Information : Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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📌 Support Services Manager
🏢 Healthscope
📍 Melbourne