About this role...
Key Responsibilities:
* Demonstrate customer service and interpersonal skills by providing an engaging professional service.
* Educate the local business community on employment services programs through direct promotion, business development, and event coordination.
You will utilise your administration skills to ensure a smooth office operation. Key administrative tasks include managing day-to-day activities for field-based staff; appointment scheduling, issue notifications, reminder calls, resume updates accurate record keeping maintain databases marketing material distribution monthly newsletters community support guides.
As part of our team you would be responsible for ensuring excellent customer experience is delivered in all aspects of our work. Your key areas of focus will be: maintaining high levels of professionalism when interacting with customers delivering exceptional customer service quality advice supporting colleagues as required assisting with projects as needed developing strong relationships across our network contributing positively to a collaborative environment other duties as assigned from time to time making sure every interaction builds trust credibility respect integrity and enthusiasm etc