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Service advisor

Gold Coast
Bartons Motor Group
Posted: 14 June
Offer description

1 day ago Be among the first 25 applicants

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Exciting Opportunity for a Service Advisor

Join the Fast-Growing Bartons Team at Capalaba

About Bartons

With a legacy that spans over 80 years, Bartons is one of Australia's most reputable and fastest-growing family-owned dealerships. We sell over 650 vehicles per month and represent top-tier brands including Hyundai, Mitsubishi, Nissan, Subaru, GWM, Chery, MG, and LDV. As we continue to expand, we're looking for a customer-focused and dynamic Service Advisor to join our dedicated team at Bartons Bayside. This is your chance to be part of a business that prides itself on delivering exceptional customer experiences and fostering long-term relationships.

Why Bartons?


* Guaranteed Salary of $60K plus uncapped commissions – We reward your hard work with uncapped earning potential
* Incentive Bonus Programs – Unlock exciting bonus opportunities based on your performance.
* Exclusive Employee Benefits – Enjoy discounts on vehicles, servicing, and parts as well as access to perks from our sister companies, including Brisbane Camperland, East Coast Commercials, and Annual Pest Management.
* Career Growth & Advancement – With our continuous growth, your career can grow with us. Take advantage of endless opportunities to develop and climb the career ladder.
* State-of-the-Art Facilities – Work in a modern, high-tech dealership, equipped with the latest tools and technology to help you succeed.
* Professional Development – We're committed to ongoing training to help you sharpen your skills and advance in your career.
* Work-Life Balance – Enjoy your weekends off with a full-time, Monday to Friday role, so you can spend your free time how you choose
* Inclusive, Fun, and Supportive Team – Become part of a family-oriented culture where everyone's contributions are valued, and work is both rewarding and enjoyable.

What You'll Bring To The Team

We're looking for a motivated, customer-focused individual who thrives in a dynamic environment. If you have the following, we want to hear from you:
* Previous experience as a Service Advisor (preferred but not required)
* Exceptional customer service skills with a natural ability to build strong, long-term relationships
* Experience in the automotive industry or a dealership environment (an advantage)
* Excellent communication skills – both written and verbal – with the ability to manage customer needs effectively
* A positive, "can-do" attitude and a solutions-driven approach to problem-solving
* Strong multitasking abilities, with the ability to prioritize and meet deadlines
* Team player mentality with the ability to work independently when needed

Your Role at Bartons

Responsibilities

As a Service Advisor, you'll be the face of Bartons Bayside's service department, and you'll play a pivotal role in delivering an outstanding experience for our customers. Your key responsibilities will include:
* Greeting customers with a warm, professional demeanor and offering expert advice on their service needs
* Creating an exceptional customer experience that encourages repeat business and referrals
* Coordinating with Technicians to ensure customer concerns and vehicle issues are addressed promptly and thoroughly
* Providing timely updates to customers throughout the day on the status of their vehicle, any additional repairs, and work needed
* Managing customer payments and ensuring smooth service check-outs
* Assisting customers with warranty claims and service issues to ensure complete satisfaction
* Maintaining accurate records and up-to-date service histories for all vehicles

Why You'll Love Working Here

At Bartons, we pride ourselves on creating an environment where employees feel valued, supported, and motivated to succeed. As a family-owned business, we treat our team like one of our own, offering a positive and inclusive workplace culture. We're not just looking for employees—we're looking for passionate individuals who are excited about growing with us and delivering top-notch customer service.

Bartons – More Than Just a Job

If you're looking for more than just a job, and want to build a career in an exciting, fast-paced industry, then Bartons is the place for you. We offer training, growth, and opportunities that will help you excel and reach your career goals.

Diversity & Equal Opportunity

We embrace diversity and believe in equal opportunities for all. We encourage women, Aboriginal and Torres Strait Islander peoples, and individuals from culturally diverse backgrounds to apply. Bartons is committed to providing a safe, inclusive, and supportive workplace for all employees.

Ready to Take the Next Step?

If this sounds like the perfect opportunity for you, we want to hear from you APPLY NOW and be a part of our exciting, rapidly growing team.

Only applicants selected for interview will be contacted.

Bartons – Where Passion, Excellence, and Opportunity Meet


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Automotive

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