Deliver exceptional laundry services as a Laundry Attendant in our five-star luxury resort.
This is an exciting opportunity to work in a dynamic team, maintaining high standards of cleanliness and efficiency. You will be responsible for implementing laundry procedures, managing inventory, and ensuring timely delivery of guest items.
To succeed in this role, you must have experience working in a hotel or resort laundry environment. Flexibility is essential, as night, weekend, and holiday shifts are all part of the job. Excellent communication skills are required, with the ability to handle both guest concerns and compliments effectively. Fluency in the local language is necessary, along with strong interpersonal abilities, both written and verbal. A valid forklift license is also essential, as operating laundry equipment and handling inventory may involve forklift use.
Responsibilities
* Maintain up-to-date knowledge of laundry systems and implement efficient procedures.
* Responsible for opening and closing shifts, including incoming and outgoing calls to the Laundry Department.
* Work closely with Housekeeping to meet both guest and hotel laundry needs, ensuring valet items are processed and delivered promptly.
* Coordinate laundry storage areas and conduct shift briefings to keep the team aligned with hotel operations.
Requirements
* Experience working in a hotel or resort laundry environment.
* Flexibility to work night, weekend, and holiday shifts.
* Excellent communication skills, with the ability to handle both guest concerns and compliments.
* Fluency in the local language.
* Strong interpersonal abilities, both written and verbal.
* A valid forklift license.
Benefits
* World-class colleague facilities, including subsidised accommodation, pool, beach area, gyms, bar, buffet diner, laundry, movie room, corner store, and sports fields.
* An exciting and ever-changing colleague activities calendar, filled with recreational activities like tennis, yoga, meditation, hikes, markets, crafts, and more.
* Extensive career development opportunities, with dedicated onsite trainers and professional growth opportunities.
* IHG's myBenefits program, including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations, and lifestyle discounts.