Description and Requirements
This role will be responsible for admissions activities across three of our homes in WA- Greenmount, Embleton & Como.
The Opportunity
The Admissions Coordinator plays a critical role in supporting the aged care home's occupancy goals by managing the end-to-end admissions process. Acting as the primary point of contact for prospective residents, their families, and referral partners, the role builds strong relationships and ensures a positive admission experience.
Working closely with the General Manager and broader teams, the Admissions Coordinator contributes to the home's financial performance through effective sales, stakeholder engagement, and local marketing initiatives.
As an Admission Coordinator You Will Be Responsible For
* Supporting the effective execution of the local area marketing and admission program
* Driving exceptional service through the delivery of the Welcome process
* Planning and coordinating activities developed within the marketing and admissions program
* Managing customer enquiries and conducting tours of the Home
* Displaying a high level of customer service in all that you do
What We Look For
* Demonstrated understanding of sales processes (desirable)
* Exceptional delivery of customer service
* Experience within an aged care environment (favourable but not essential)
* Proficiency in verbal and written communication skills
* Proficiency in supporting budgeting and sales target processes
* Proven experience in roles that require maintaining confidentiality
* Effective communication with employees across all levels within the organisation and other relevant stakeholders
* Excellent stakeholder management and team building skills
Some of the benefits to work with us include
* We take interest in your career where you will be mentored and supported to learn and grow
* Flexible work hours to suit your personal life
* Appreciation programs and events such as employee of the moment, wall of thanks, national awards of excellence and team events
* Discounts and benefits through Maxxia Rewards at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more
* Discounted private health insurance, gym memberships, technology items from JB Hi-Fi and more
* A number of employee wellness platforms including EAP and free annual Influenza vaccination
* Vehicle financing through salary packaging, novated leasing and super contributions
At Regis, real impact starts with you
No matter your role, you can take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about.
We would love to hear from you
If this sounds like the ideal role for you and you have the skills we're looking for, we'd love to hear from you!
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