Job Title: Digital Department Manager
This is an exciting opportunity to join our retail team as a Digital Department Manager. You will be responsible for managing the day-to-day operations of the department and collaborating with colleagues across the store to deliver excellent customer service.
Key Responsibilities:
* Support in the first leadership role and learn how to lead, providing a gateway to a career in retail.
* Manage day-to-day department operations and collaborate across the store to ensure a consistently good shopping experience for customers.
* Contribute to a safe store environment by following correct processes and prioritising safety for team and customers.
* Engage with the team to deliver excellent customer service and support the department in achieving strong performance.
Required Skills and Qualifications:
* Ability to engage and role model customer service through Everyday ACTs – Acknowledge, Care & Thank.
* Commitment to safety and adherence to in-store processes.
* Desire to learn department operations and provide strong day-to-day support to the team.
* Ability to collaborate effectively with others to achieve great outcomes.
* Emerging leadership potential with a willingness to grow into a future leadership role.
* Appreciation of cross-store collaboration to enable a positive overall shopping experience for customers.
* Curious mindset to develop your own skills and capabilities to progress in your career.
Benefits:
* Opportunities to grow your career through our Stores Leadership Pathway with foundational skills through exposure, experience and learning.
* Exclusive discounts across brands via the Everyday Rewards Program.
* Workplace wellbeing support, including 24/7 access to resources for managing wellbeing.
* Paid parental leave for primary caregivers with access to resources on balancing family and work.
* Flexibility to work a 4-day week to support work/life balance; flexibility expectations can be discussed to suit individual needs.
The ideal candidate will have a passion for delivering excellent customer service and a desire to develop their leadership skills. If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we encourage you to apply.