Unlock your leadership potential as a key player in our retail team.
About the Role
This is an exceptional opportunity for a motivated and results-driven individual to join our dynamic team as an Assistant Store Manager. As a key member of our store leadership, you will be responsible for orchestrating a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.
You will lead, coach, mentor, develop and inspire a team of individuals to deliver outstanding results, while also providing exceptional customer service and resolving customer enquiries with patience and a sprinkle of magic.
Key Responsibilities
* Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
* Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
* Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
* Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers
Requirements
To succeed in this role, you will require:
* A well-rounded knowledge of the retail environment and innovative practices
* The ability to master the art of customer service
* An innate problem-solving skill with thoughtful and well-informed decision-making
* Results-driven and charismatic leadership abilities
What We Offer
We offer a competitive remuneration package, including employee discounts and flexible working arrangements. You will also have access to our Optus U platform, which provides industry-focused micro-credentials developed with La Trobe and Macquarie Universities. Additionally, you can enjoy perks such as:
* Competitive remuneration and employee discounts
* Flexible working arrangements
* Access to counselling and support services
* Inclusive paid parental leave
We value diversity and strive to create an inclusive workplace that supports individual differences. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.