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Communications and administration officer

Gold Coast
Eating Disorders Queensland
Administration Employee
Posted: 7 May
Offer description

Job Description

This role is central to Eating Disorders Queensland's daily operations and public health mission, offering administrative support, communication, social media, and health promotion initiatives.

* We are seeking a detail-oriented, enthusiastic, and passionate individual who will be responsible for supporting the team and clients with daily administrative tasks and office coordination.


About This Role

This hybrid role offers a unique opportunity to work in a dynamic environment that values lived experience and diverse identities. You will contribute to EDQ's visibility and impact through compelling communication campaigns and public health messaging.


About Eating Disorders Queensland (EDQ)

EDQ is a state-wide, community-based, not-for-profit organisation that provides therapeutic, psychosocial, and lived-experience support to individuals and carers affected by eating disorders.


Our Values

Nurture | Empowerment | Integrity | Innovation | Collaboration


Key Responsibilities


Administrative (15 hours/week)

* Greet clients, visitors, and stakeholders warmly
* Handle incoming calls, emails, mail, and provide accurate service information
* Maintain office records and manage document filing with discretion and confidentiality
* Support scheduling of events and meetings, including bookings, food ordering, and travel
* Oversee office supplies, equipment servicing, and cleaning rosters
* Enter basic client data into the client management system
* Support projects and assist the CEO as needed
* Maintain a tidy and welcoming office environment


Communications and Promotions (23 hours/week)

* Plan and deliver communication and health promotion strategies aligned with EDQ's mission
* Manage EDQ's social media accounts, website, newsletter, and email campaigns
* Work collaboratively with our external advertising company
* Work closely with the Operations Manager and CEO to create topical public awareness campaigns that challenge diet culture and promote body diversity
* Coordinate and promote events and programs in collaboration with internal teams
* Develop written and visual content (blogs, videos, infographics) for various platforms
* Represent EDQ at relevant sector events and networking opportunities
* Conduct presentations and service overviews
* Contribute to a positive, collaborative team culture


Perks & Benefits

* Collaborative, values-driven work culture
* Ongoing training, supervision, and professional development budget
* Flexible workplace that values lived experience
* Salary packaging and leave loading


Application Requirements

* Applicants must possess or obtain: Queensland Working with Children Check (Blue Card), Queensland Yellow Card for criminal history screening, (If applicable) Registration with relevant professional body (e.g. AASW, PACFA, AHPRA)

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