We are seeking a Branch Manager based out of our Rockhampton Airport Branch to join our team on a full-time basis.
Reporting to the Regional Operations Manager SQLD.
As the Branch Manager you will be vital to the leadership and success of the company.
You will ensure day-to-day operations run smoothly with a high standard of presentation within a customer focused environment.
This role requires you to achieve business plans and meet targets across all areas of the car rental business through the effective leadership of your team.
This includes developing key customer and supplier relationships, improving customer satisfaction, branch efficiency and cost effectiveness.
Your responsibilities include, but are not limited to:
Manage and monitor branch performance
Employee training and development
Set targets and manage performance in line with deliverables
Continual improvement of business practices
Control expenditure and budgets for branch
Maximise fleet utilisation within branch
Ensure recruitment and onboarding best-practice
Engage in business development initiatives
Local business development and marketing
Manage your fleet of car rental vehicles
About You
Our ideal candidate will be flexible, able to work outside of core business hours if required.
You may also be required to travel outside of your branch to support the business.
You will have the following skills and attributes:
Ability to identify and harness your team and individual's strengths
Interpersonal skills and situational awareness with a natural ability to appropriately adapt both personal and leadership styles
Developed organisational and time management abilities
Excellent analytical and reporting skills
Driven and takes initiative
Strong written and oral communication
Ability to effectively prioritise and execute tasks in a high-pressure environment
Adaptable within a fast-paced changing environment
Genuine passion and willingness to exceed customer expectations
Employee Benefits
Salary package + incentives & bonuses for KPI and location achievements
Earned Wage Access – access your earned wages instantly between paydays
Ongoing training and development – utilise our global network's wealth of knowledge
Employee and "family & friends" discounts on car rentals globally
Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses
Must have valid Driver's Licence and be able to provide a Traffic History Report prior to commencement.
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